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Six Sigma – Striving for the “Perfect” Process

Six Sigma methodology is based on a philosophy that strives towards process perfection, using statistical techniques to measure and quantify success.  The symbol for Six Sigma – 6σ – is the statistical representation of a “perfect” process, but what does this mean?  A Six Sigma, or “perfect”, process produces 99.99966% of all its deliverables without… read more →




Scrum – an Agile Framework

Agile and scrum are familiar terms in most workplaces.  Together, they make project management and development faster, more streamlined, and more cost-effective. But what are “agile” and “scrum”?  And is your organizing using them? Agile methodology is an umbrella term for a set of frameworks and practices based on specific values and principles.  It is… read more →




Heuristics: Why Intelligent Managers Make Mistakes

As an experiment, a cohort of MBA students was given a math test with difficulty at about the 5th-grade level.  The test was administered online, designed as an open book multiple-choice, and no time limit was imposed. All possible conditions were put in place to make passing the test easy.  The results, revealed at the… read more →




Identifying Client Needs

Identifying the needs of a client starting from an initial sales meeting, to the pre-assessment, through the engagement and even the follow-up audit is at the core of the consulting profession.  Truly understanding the needs of someone who is a potential client enables you to sign them on as a client. Continuing to meet a… read more →




The Importance of An Effective Ethanol Uplift Model

By Kai Y. Wan “How to establish a good ethanol uplift model?” is becoming an increasingly common question when it comes to gasoline blending. With the mandatory addition of 10% ethanol to a majority of gasoline products, accurate prediction of the final fuel properties is more crucial than ever. With years of experience in blending… read more →




Driving Operating Room Optimization From Outside the O.R.

Optimizing operating rooms is a difficult undertaking because there are so many variables involved, including doctors and staff with myriad responsibilities.   It’s hard to know where to start.  How do you prioritize tasks and which responsibilities take precedence? Does the process have an actively managed and well supported set of steps?  Do all team… read more →




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