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Active Management and the Challenge of Change

Management Is a Spectrum Active management lives in the healthy middle of a spectrum which has anemic absent management on one side and suffocating micromanagement on the other.    Absent managers fail to adequately interact with their staff, and provide little in the way of guidance, mentorship, or feedback so employees are left unsupported and… read more →




The Building Blocks of A Robust Implementation Plan

The essence of developing a robust implementation plan lies in working hand in glove with the client at every stage. An implementation plan is a well-charted out agenda of achieving the client’s objectives by breaking down the overall engagement into bite-sized pieces, with each component having an owner and a firmly tracked deadline. This makes… read more →




Excessive Processing is Costing You

A common challenge that Trindent tackles in financial services engagements is rework caused by excessive processing, an inefficiency that results from an attempt to artificially create quality control.   Quality control is a vital part of any service or product, and as such, should have its own established process, system and behavior component.  Relying on… read more →




Process. System. Behaviour.

Outdated Process Series Every process in an organization should be designed to either add value or to be a necessary part of an activity that adds value; and any process that does neither of these should be changed or eliminated.  Previous articles in this series discussed the challenges of identifying outdated and inefficient processes, and… read more →




Celebrating Pride at Trindent Consulting

June is celebrated as Pride Month in commemoration of the Stonewall Riots which accelerated in New York 52 years ago. As the world comes together to honor the struggles of the LGBTQ+ community against social discrimination, we at Trindent want to use this medium to make our ally ship and support for our colleagues and… read more →




Medical Equipment Inventory – A Key Part of Supply Chain Optimization

When maintained correctly, medical equipment inventory becomes an important part of improving equipment management in a healthcare organization, which in turn plays a key role in enhancing the company’s bottom line.   With better equipment management comes improved access to, quality of, and use of medical devices; as well as constructive insight into the company’s… read more →




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