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Productivity and the Interruption Disruption

In today’s digital age, the real estate that businesses pursue is not property, but attention.  We live in an era of information and distraction, with myriad points of stimuli constantly competing for our attention.  Nowhere does this have more impact than in the workplace where its effect on productivity can be significant.    Not All… read more →




Refinery Maintenance: The Work Management Process

In any equipment intensive sector, there is almost never a quiet day – and a refinery is no exception.  Even the best-planned days can be full of interruptions – failures and other unplanned events that disrupt the schedule and cause system slowdowns or outages. But a well-curated and properly executed Work Management Process can smooth… read more →




The Cost of Outdated Processes

An outdated or inefficient process can have a greater impact on an organization than management realizes. Previous articles in this series looked at the challenge of identifying inefficient processes.  This article will discuss the impact on organizations if they don’t make the effort to root inefficiencies out and correct them. Increased Costs One of the… read more →




Truck Rack Process Optimization: A Case Study in Refinery Performance

Performance consulting, by definition, deals with the integrity and effectiveness of processes.  At Trindent Consulting we know that process effectiveness is impossible to achieve without also addressing two important aspects of every organization:  The system, which measures and guides the process, and the behaviour of process participants, which is a direct response to the system…. read more →




Using Observations to Identify Outdated Processes

The previous issue of the Outdated Process series was dedicated to the challenges inherent in identifying outdated and inefficient processes.   One simple but powerful tool to tackle this challenge is the use of process observations – a systematic exercise where consultants observe a process (or some part of a process) as it is being… read more →




Working Capital Optimization: Safety Stock

When it comes to inventory management, companies often underestimate the importance of safety stock and the need to maintain optimal levels.  While it may seem like the path of least resistance from a service level standpoint, holding excessive inventory stock level leads to suboptimal working capital management and, as a result, hurts profitability by curbing… read more →




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