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What Leaders Can Do to Manage the Performance of Employees

A simple, yet effective method for managing performance reasons that the possible causes of failure can be categorized as either a lack of ability, or a lack of motivation. Perhaps more bluntly, the employee either does not have the information or knowledge needed, or does not want to comply with the direction given. As leaders,… read more →




Sustainability Planning for the Long Term

Much like fad diets and health trends that come and go, corporate initiatives and improvement projects constantly make their way through businesses and managers looking for immediate improvements in results and KPI’s. Too often upon conclusion of a project, there can be short sightedness without consideration for long term sustainability and implications. Is there a… read more →




Encouraging Creativity to Improve Engagement Outcomes

As an operations consultancy that specializes in addressing complex business problems, we’re constantly helping our clients identify the best ways to improve their businesses. Be it through productivity gains, loss reduction, or supply chain optimization, we are in the relentless pursuit of the incremental changes that will ensure sustainable improvements to the bottom line; but… read more →




Better Communications for Better Results

There have been many studies completed since the 1990’s on Project statistics, delving into success rates and failure reasons. One result often mentioned is the failure due to a breakdown or lack of communications. A survey by research company Spikes Cavell pegs that failure rate at 57%! Another survey reports that 60% of failed projects… read more →




Considering Refinery Giveaways

Refineries focus on maximizing per-barrel profit margins by changing crude slates and unit operations to maximize the market value of finished products. However, emphasizing these major strategic priorities understates the impact of unit operations and margin incentives as well as potential areas of quality giveaway. Quality giveaway can be defined as any time a refinery… read more →




Using Appropriate Performance Measurements to Drive Behavior

In today’s world, most businesses have access to a plethora of data. The biggest hurdle is understanding how to use the data to develop insightful metrics that lead to improved decision making and enhanced performance. Many organizations tend to focus on industry benchmarks or generalized operational metrics; however, these metrics are often not specific enough… read more →




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