We achieve results in excess of 500% ROI within the first year without capital expenditure or complex IT investments.
- We work with all levels of management to transform management culture in order to drive accountability at the point of execution.
- We audit and support the engagement for 6 months following completion to ensure that success is sustained.
- Our clients measure the engagement to deliver quantifiable financial results.
- Our Consultants are expert coaches; they are empathetic, modest, and can precipitate change from within.
- We train leadership through customized workplace application coaching, ensuring the results we achieve together are significant and sustainable.
We deliver sustainable results, build lasting relationships and earn the reputation of a valued partner and trusted advisor with executive leadership. Leaders trust our judgement, respect our honesty and value our expertise, and this is why our clients rehire us over 50% of the time.
How Do We Evaluate The Benefits
We are focused on results and making sure our clients can measure us against our commitments. Each week, our joint client and Trindent management teams review the financial evaluation. This allows our clients to track operational performance right through to our client’s P&L. Our baseline and evaluation is 100% transparent and you measure us.
I found your firm’s approach to optimizing our operations to be refreshing, and extremely powerful in how it generates bottom-line results. The operations team now has new tools and reports to view productivity, cost, speed, service and quality in real-time, and the speed at which these tools were developed and rolled out was impressive.
– A FORTUNE 500 ENERGY COMPANY
Oil Sands Operations Improvement
One of the largest operators in Canada’s growing oil sands industry engaged Trindent to assess the efficiency of supply chain processes within its maintenance services group and achieved $48,000,000 in annualized savings.
Gasoline Blending Optimization
One of the largest US crude refiners engaged Trindent to optimize their blending process to reduce the amount of quality giveaway in their gasoline blending operations. Trindent delivered 66% reduction in octane giveaway and over $20,300,000 in annualized savings.
Hydrocarbon Loss Control
A fully integrated energy company with operations throughout the southwestern United States engaged Trindent to create and develop an industry-leading hydrocarbon loss control capability and reduce custody transfer losses. Trindent delivered 188% reduction in volumetric loss.
Contractor Management Effectiveness
One of the world's largest multinational oil and gas refiner engaged Trindent to assess efficiency within their contract administration department. Trindent delivered $4,600,000 in annualized savings.
Maintenance Planning and Operation
A large oil refinery in the Northeastern United States specializing in the production of jet fuel engaged Trindent to reverse growing inventory levels and achieved $2,000,000 in annualized savings.
Learn more about Trindent's work in Energy.
Back Office Process Improvement
The Indonesian division of one of the largest financial institutions in the world engaged Trindent to increase back-office operations productivity. Upon implementation of new quality gatekeeping processes and Management Operation Systems, Trindent delivered 62% increase in occupancy rate.
Insurance Productivity Optimization
One of Canada’s leading financial institutions serving over 3 million customers engaged Trindent to improve productivity, raise service levels, and lower claims over payment costs. Trindent delivered $3,800,000 in annualized savings.
Productivity and Service Level Improvement
A Japanese division of one of the largest global insurance providers engaged Trindent to improve productivity while improving customer service across a regional customer contact center without additional costs. Trindent delivered a 100% increase in service level.
Insurance Lean Office Optimization
A leading Pension and Group Benefits administrator in Hong Kong engaged Trindent to improve the productivity of their back-office functions in order to decrease operating costs. Trindent delivered 15% reduction in cost per case and $520,000 in EBITDA improvements.
Operations Efficiency Turnaround
An insurance market leader in Korea engaged Trindent to perform an insurance operations efficiency turnaround and achieved a 67% reduction in premium losses.
Learn more about Trindent's work in Financial Services.
Medical Supply Chain Optimization
A global diagnostic device and service provider, engaged Trindent to tackle increasing inventory levels, high expiry, and obsolescence rates and achieved a record reduction in net inventory worth $33,700,000.
Hospital Productivity Optimization
One of the largest pediatric rehabilitation hospitals in the United States engaged Trindent to re-evaluate their total business process from initial referral to the point of final revenue recognition to improve productivity and overall collection performance. Trindent achieved $5,900,000 in annualized savings.
Medical Inventory and Labor Productivity
One of the largest providers of allograft tissue in the United States was concerned about elevated net inventory levels and order fill rate performance and engaged Trindent to improve inventory practices and labor productivity. Trindent delivered $5,000,000 in EBITDA improvements.
Medical Device Distribution Optimization
A U.S. distributor of dialysis supplies engaged Trindent to improve their on-time delivery performance and the resulting financial and patient satisfaction implications. Trindent delivered $4,300,000 in annualized savings.
Operating Room Efficiency Improvement
One of largest east coast-based health systems engaged Trindent to improve the efficiency of a 10-room OR. Trindent implemented Management Operating Systems and delivered $1,100,000 in annualized savings.
Learn more about Trindent's work in Healthcare.