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Identifying Client Needs

Identifying the needs of a client starting from an initial sales meeting, to the pre-assessment, through the engagement and even the follow-up audit is at the core of the consulting profession.  Truly understanding the needs of someone who is a potential client enables you to sign them on as a client. Continuing to meet a… read more →




The Importance of An Effective Ethanol Uplift Model

By Kai Y. Wan “How to establish a good ethanol uplift model?” is becoming an increasingly common question when it comes to gasoline blending. With the mandatory addition of 10% ethanol to a majority of gasoline products, accurate prediction of the final fuel properties is more crucial than ever. With years of experience in blending… read more →




Driving Operating Room Optimization From Outside the O.R.

Optimizing operating rooms is a difficult undertaking because there are so many variables involved, including doctors and staff with myriad responsibilities.   It’s hard to know where to start.  How do you prioritize tasks and which responsibilities take precedence? Does the process have an actively managed and well supported set of steps?  Do all team… read more →




Active Management and the Challenge of Change

Management Is a Spectrum Active management lives in the healthy middle of a spectrum which has anemic absent management on one side and suffocating micromanagement on the other.    Absent managers fail to adequately interact with their staff, and provide little in the way of guidance, mentorship, or feedback so employees are left unsupported and… read more →




The Building Blocks of A Robust Implementation Plan

The essence of developing a robust implementation plan lies in working hand in glove with the client at every stage. An implementation plan is a well-charted out agenda of achieving the client’s objectives by breaking down the overall engagement into bite-sized pieces, with each component having an owner and a firmly tracked deadline. This makes… read more →




Excessive Processing is Costing You

A common challenge that Trindent tackles in financial services engagements is rework caused by excessive processing, an inefficiency that results from an attempt to artificially create quality control.   Quality control is a vital part of any service or product, and as such, should have its own established process, system and behavior component.  Relying on… read more →




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