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Increasing Executive Engagement On Improvement Projects

“How to Win Friends and Influence People” is perhaps the most well known self-help book ever sold. While Trindent doesn’t offer guidance on making friends, we coach our clients on how to ‘manage up’ effectively and exert influence, particularly when it comes to executive engagement in continuous improvement initiatives.  This article will focus on three… read more →

Speak So Your Audience Hears

It may be so obvious that it’s frequently overlooked, but no company is a carbon copy of another.  All organizations have their own unique culture, one that’s commonly captured in their motto, such as Trindent’s “Make it Happen™”.   Company culture shows great insight into the executive management style at the top, which then influences… read more →

The Path To Turnaround Time Improvement

We’ve all used John Ray’s adage, “Haste makes waste” to demonstrate that doing something too quickly causes mistakes and results in the waste of time, effort, and materials.   And we’ve all experienced situations where we were asked to “work faster” only to subsequently face quality problems.   Similarly, many organizations who strive to eliminate waste… read more →

Why Implementation Matters

Strategy is a popular subject in business schools: it has a certain air of intelligence and sophistication about it.  But it’s a term that’s overused without being well understood.  If a poll were to be conducted, most business school students would probably not be able to give a proper definition of what “Strategy” is.  And… read more →

The Impact of the 5S System on the Healthcare Workplace

The 5S organization system is a fundamental part of Lean consulting. A tool designed to improve efficiency, it uses a systematic approach to organization and cleanliness in the visual workplace.  Like Lean, 5S was created in Japan and because the original “S” terms were in Japanese, the English translations for each of the five steps… read more →

Refinery Maintenance Best Practices

Two common expense reduction strategies that companies in any industry often pursue are abandoning long-term projects and cutting corners, but both are a mistake. In refineries, one of these mistakes is often made by reducing one of the largest operating expenses – preventative maintenance costs.   Refinery maintenance costs are broken-down into preventative and reactive.  Preventative… read more →

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