Feedback loops enable us to track our performance and adjust our approach based on that feedback. Read our latest insights to learn the 3 main roadblocks and how to remove them.
I was talking with the CEO of a hospital last week about the ongoing challenges of delivering high quality of care to an ever-increasing volume of patients, simultaneously being forced to lower costs. He told me that hospitals are now facing the same challenges that airports have been struggling with for years. You might think… read more →
When skilled employees become managers they typically receive leadership training, but what about management training? And there is a difference. The Wizard of Oz is about a young orphaned farm girl that has been dropped in an unexpected situation and suddenly expected to inspire, lead and manage her way out of sticky situations in the… read more →
Management or internal, reporting is one of the most fundamental pillars of any strong finance function. Useful and reliable management reporting contributes to timely and accurate decision making and can encompass both financial and non-financial information. That being said, there are two common pitfalls I have seen time and time again with respect to management… read more →
In every business the people who touch the product and interact with customers are a useful well of insight, but more often than not that insight is squandered. The information from these front-line employees is interrupted before it gets to where it needs to go. Managers end up making decisions and the IT/Engineering teams end… read more →
When posed with the question, “What is Loss Control?”, one typically conjures visuals of various forms of metrology, including meters, gauges, instruments, intricate lab procedures, and complicated correction and compensation factors. Is this not correct – to consider all of the mechanical and molecular intricacies as the components of a loss control function? A journey… read more →