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The Art and Science of Measuring Productivity

In most organizations, measuring productivity should be a straightforward exercise.   But our experience shows that even in companies where productivity should be extremely easy to evaluate – for example, with assembly line production – there is often insufficient attention paid to proper productivity measurement, and proper discipline around undertaking the measurement process is never established… read more →




Teamwork – A Coveted Skill for Consultants

Teamwork.   It’s a skill most people have on their resume, but few truly embody. Although every employer views teamwork as a needed skill, some professions depend on it more than others.  In consulting particularly, the ability to work effectively and productively with others – whether it’s colleagues or clients – is one of the top… read more →




Lean Kaizen, Small Steps to Big Change

Originating in Japan’s automotive manufacturing sector, Lean methodology was developed in an effort to increase productivity without incurring costs by minimizing waste.  To make Lean methodology application straightforward, a variety of tools were created to implement this increase in customer value.   These tools included 5S organization, Value Stream Mapping, Focus PDCA, Kanban and Kaizen. Let’s… read more →




Milestone Presentations in Change Management

Change management is one of the most challenging aspects of being a manager. Combine this with the expectation of continuous improvement and a general lack of training for new managers, and it’s no surprise that many change initiatives underperform. As management consultants, one of the complaints we often hear when we’re discussing organizational change is… read more →




Asking The Right Questions

Asking Questions is at the core of the work a consultant does.  At its most basic level, a question is a sentence structured and worded in a way that elicits information.  A consultant’s key objective is to understand their client’s situation so that they can expose the underlying problems, come up with solutions, and facilitate… read more →




What is Kanban?

Kanban, the Japanese word for “billboard”, is a visual method for managing work as it flows through a process.  Originally developed to do scheduling in the manufacturing sector, it’s now a Lean management tool being utilized across all industries to visualize and actively manage work in order to optimize productivity. It’s also a common tool… read more →




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