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4 Guidelines to Effectively Measure Supplier Performance

Most successful organizations have inward focused metrics in place to measure key variables and monitor financial results. However, many fail to look outward to suppliers who play a critical role in an organization’s performance. Late deliveries, missing products, and quality issues from suppliers are just a few of many issues that can arise and have… read more →

The Importance of Building a Unified Culture in Mergers and Acquisitions

According to a recent report, M&A activity is expected to increase and gain momentum in 2016, especially in the energy and mining industries, for some strategic and advantageous consolidations. M&A activity can signal a great opportunity for companies. However, they have to be managed effectively. According to a Forbes article, more than half of M&A transactions… read more →

Navigating the Pitfalls of Productivity Measurement

Measuring the productivity of employees is undeniably important in allowing managers to actively manage, diagnose problems, and incentivize improvement. However, measuring individual productivity is not always as simple as output volume/labor hours. It is not uncommon to find businesses overstating individual productivity by including non-productive tasks in their output measurement. Activities such as rework, unnecessary… read more →

The Importance of Setting SMART KPIs

Organizations succeed or fail based on their capability to set, track, and enforce key performance indicators (KPIs). KPIs are widely considered as measures by which businesses evaluate whether their actual performance is in line with their strategic business goals. However, if an organization’s KPIs can’t be easily tracked, quantified, and tied to an organization’s bottom… read more →

Moneyball Analytics in HR?

Working at Trindent Consulting, an operational improvement consulting firm exposes me daily to the power and value of analytics. While businesses have embraced predictive analytics, HR professionals have struggled over the years just to prove ourselves as business partners. To be more aligned we started to report numbers, which became data which became metrics. It… read more →

Evaluating an S&OP Process

What drives an effective Sales and Operations Planning (S&OP) process? The answer is quite simple: alignment. However, alignment is more difficult to achieve than initially perceived. When alignment is achieved, how can the S&OP process evolve to be a driver of competitive advantage? How are supply and demand optimally balanced? Before answering this, it is… read more →

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