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Increasing Executive Engagement On Improvement Projects

“How to Win Friends and Influence People” is perhaps the most well known self-help book ever sold. While Trindent doesn’t offer guidance on making friends, we coach our clients on how to ‘manage up’ effectively and exert influence, particularly when it comes to executive engagement in continuous improvement initiatives.  This article will focus on three… read more →




Quality or Quantity? It Doesn’t Have to Be Either / Or

No matter the industry, profession, task, or person, there always seems to come a time to answer the question – what’s more important, quality or quantity?  However, in business the ultimate goal should be to never have to choose, but find a way to maintain a healthy balance between the two. Producing outcome to a… read more →




Prototyping Change – How to Succeed Even When You Fail

Since 2008, Trindent Consulting has delivered millions of dollars in process improvement results to clients in the Energy, Healthcare and Financial Services verticals.  With every engagement, Trindent has a blueprint built on past successes to effectively analyze client issues and quickly come up with a list of operational challenges our team needs to tackle. However,… read more →




Ten Principles of Clear Statements For Business Writing

Good writing aims to communicate a clear message.  In business writing especially, brevity and clarity are key to communicating effectively and getting buy-in from the key stakeholders in your audience.  The last thing a writer wants is to leave their audience wasting time trying to decipher complex text or dig through a clutter of unnecessary… read more →




The Tenets of Process (Re-)Design

Trindent’s approach to profit improvement is based on solving complex problems, where we drive improvements in three key areas: Process, which refers to the way things are done; Systems, the tools used to manage a business; and Behaviors, the actions taken based on information provided by the System. This article will focus on processes, which… read more →




Forward to Basics

The expression “back to basics” suggests there is an advantage to focusing on simple, fundamental ideas before getting wrapped up in new, overly complicated ones. In today’s business world, there’s no shortage of new, refined, or re-purposed methods, practices, principles, tools, and techniques in every industry.  However, when communicating and making business decisions, it’s important not to… read more →




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