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Quality or Quantity? It Doesn’t Have to Be Either / Or

No matter the industry, profession, task, or person, there always seems to come a time to answer the question – what’s more important, quality or quantity?  However, in business the ultimate goal should be to never have to choose, but find a way to maintain a healthy balance between the two. Producing outcome to a… read more →




Steering Your Consulting Project To Success

I found your firm’s approach to optimizing our operations to be refreshing, and extremely powerful in how it generates bottom-line results. The operations team now has new tools and reports to view productivity, cost, speed, service and quality in real-time, and the speed at which these tools were developed and rolled out was impressive. –… read more →




Prototyping Change – How to Succeed Even When You Fail

Since 2008, Trindent Consulting has delivered millions of dollars in process improvement results to clients in the Energy, Healthcare and Financial Services verticals.  With every engagement, Trindent has a blueprint built on past successes to effectively analyze client issues and quickly come up with a list of operational challenges our team needs to tackle. However,… read more →




Ten Principles of Clear Statements For Business Writing

Good writing aims to communicate a clear message.  In business writing especially, brevity and clarity are key to communicating effectively and getting buy-in from the key stakeholders in your audience.  The last thing a writer wants is to leave their audience wasting time trying to decipher complex text or dig through a clutter of unnecessary… read more →




The Art and Science of Measuring Productivity

In most organizations, measuring productivity should be a straightforward exercise.   But our experience shows that even in companies where productivity should be extremely easy to evaluate – for example, with assembly line production – there is often insufficient attention paid to proper productivity measurement, and proper discipline around undertaking the measurement process is never established… read more →




Value Stream Mapping Your Way Out of Waste

No one likes waste, but the question is, what the best way to get rid of it?  The answer is Lean, whose fundamental objective is to create maximum value through the elimination of waste.  In essence, finding processes to get things done with less effort, less time, and fewer resources. Originally conceived in post-war Japan… read more →




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