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PAVING THE WAY TO SUCCESSFUL CHANGE

Any improvement strategy, no matter how masterfully crafted, is only as strong as its implementation. The good news is that with a good and systematic approach to implementation, a successful outcome can undoubtedly be achieved. There are many components to implementation success, from an organization’s culture and values to the efficiency of its nominal processes. … read more →




The Benefits of Capacity Planning

One of many advantages of an engagement with Trindent Consulting is the development of a capacity planning model called the Area Workload Assessment (AWA), which Trindent custom-builds and calibrates for each client and each department within the scope of the client engagement.  Importantly, this is not a single-use tool developed for the duration of its… read more →




Extracting Value from Daily Review Meetings

Daily review meetings are an integral part of the of the active management initiative that organizations hire Trindent Consulting to implement.  The meetings have a two-pronged purpose.  They give managers a daily opportunity to review KPIs on the team dashboard to gauge progress against targets, and they function as an open forum discussion for staff… read more →




How to Successfully Navigate the Case Interview

Interviews are always nerve racking.  With a strong desire to put your best foot forward, you can end up putting your foot in your mouth instead. Everyone has done it at one point or another, walking away thinking “wow, that was bad”. The case interview, a standard step in the hiring process of any consulting… read more →




The Competitive Advantage of Trindent’s Executive Dashboard

You’re approaching the close-out of your engagement with Trindent.  You and your executive team have spent weeks collaboratively working side by side with the Trindent team to identify opportunities and implementing process changes.   To tie the work together, Trindent is now creating an executive dashboard to roll up all the Key Performance Indicators (KPIs) from… read more →




Using KPIs to Optimize the “Psychological Contract”

The concept of the “Psychological Contract” is a set of unwritten promises and expectations between employer and employee that form a basis for every employment relationship.  More precisely, it’s a “deal” from “the perception of the two parties…of what their mutual obligations are towards each other”. For an employee, their core obligation is to deliver… read more →




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