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The Psychology of Schedule Checks

A key area of opportunity that Trindent focuses its approach on is behavior. When our engagements have a mandate to drive team productivity, our implementation plan always includes an Active Management training module.    However, having your managers attend a training session doesn’t guarantee success.  A manager has to be able to make the leap… read more →




The Benefits of Capacity Planning

One of many advantages of an engagement with Trindent Consulting is the development of a capacity planning model called the Area Workload Assessment (AWA), which Trindent custom-builds and calibrates for each client and each department within the scope of the client engagement.  Importantly, this is not a single-use tool developed for the duration of its… read more →




Paving The Way To Successful Change

Any improvement strategy, no matter how masterfully crafted, is only as strong as its implementation. The good news is that with a good and systematic approach to implementation, a successful outcome can undoubtedly be achieved. There are many components to implementation success, from an organization’s culture and values to the efficiency of its nominal processes. … read more →




Planning for Success: How a Structured Approach to Active Management Drives Sustainable Improvements

Implementing improvement is necessary, but can be a difficult, costly, and grueling process.  Companies pay consultants to assist them in improving critical processes but forget to focus on what happens after the consultants leave.  They neglect to teach managers the essential skills to drive sustained profitability from changes that were implemented.   Why does this… read more →




Quality or Quantity? It Doesn’t Have to Be Either / Or

No matter the industry, profession, task, or person, there always seems to come a time to answer the question – what’s more important, quality or quantity?  However, in business the ultimate goal should be to never have to choose, but find a way to maintain a healthy balance between the two. Producing outcome to a… read more →




Steering Your Consulting Project To Success

I found your firm’s approach to optimizing our operations to be refreshing, and extremely powerful in how it generates bottom-line results. The operations team now has new tools and reports to view productivity, cost, speed, service and quality in real-time, and the speed at which these tools were developed and rolled out was impressive. –… read more →




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