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Steering Your Consulting Project To Success

I found your firm’s approach to optimizing our operations to be refreshing, and extremely powerful in how it generates bottom-line results. The operations team now has new tools and reports to view productivity, cost, speed, service and quality in real-time, and the speed at which these tools were developed and rolled out was impressive. –… read more →




Planning for Success: How a Structured Approach to Active Management Drives Sustainable Improvements

Implementing improvement is necessary, but can be a difficult, costly, and grueling process.  Companies pay consultants to assist them in improving critical processes but forget to focus on what happens after the consultants leave.  They neglect to teach managers the essential skills to drive sustained profitability from changes that were implemented.   Why does this… read more →




The Art and Science of Measuring Productivity

In most organizations, measuring productivity should be a straightforward exercise.   But our experience shows that even in companies where productivity should be extremely easy to evaluate – for example, with assembly line production – there is often insufficient attention paid to proper productivity measurement, and proper discipline around undertaking the measurement process is never established… read more →




Agile Principles in Operational Improvement Projects

Traditionally Agile approach (and its components, such as Scrum, Extreme Programming (XP)) are associated with software development projects. Management Consulting projects typically follow a more traditional Waterfall methodology, based on PMBOK® guidelines. However, our clients today are operating in a more dynamic environment, that requires a higher degree of flexibility in delivering projects. Here are… read more →




Addressing Performance Variability

Outdated Process Series Previous articles in this series discussed the challenges of identifying outdated and inefficient processes. This article will concentrate on performance variability as one of the indicators of an inefficient process and will look at some ways to effectively address it. When it comes to business, variability is generally not welcome.  It prevents us… read more →




Value Stream Mapping Your Way Out of Waste

No one likes waste, but the question is, what the best way to get rid of it?  The answer is Lean, whose fundamental objective is to create maximum value through the elimination of waste.  In essence, finding processes to get things done with less effort, less time, and fewer resources. Originally conceived in post-war Japan… read more →




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