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The Importance of ‘Last-Mile’ Business Reporting Tools

November 13, 2018

By Adrian Travis Last mile business reporting tools are the reports we use to manage business performance at the front lines. Reporting typically fails to go the ‘last mile’ because it resides in dozens of different systems, requires manual creation and editing, or just isn’t disseminated to the right people. This results in the department… read more →




Importance of Setting SMART KPIs

June 22, 2015

Organizations succeed or fail based on their capability to set, track, and enforce key performance indicators (KPIs). KPIs are widely considered as measures by which businesses evaluate whether their actual performance is in line with their strategic business goals. However, if an organization’s KPIs can’t be easily tracked, quantified, and tied to an organization’s bottom… read more →




Using Appropriate Performance Measurements to Drive Behavior

May 15, 2015

In today’s world, most businesses have access to a plethora of data. The biggest hurdle is understanding how to use the data to develop insightful metrics that lead to improved decision making and enhanced performance. Many organizations tend to focus on industry benchmarks or generalized operational metrics; however, these metrics are often not specific enough… read more →