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Importance of Setting SMART KPIs

Organizations succeed or fail based on their capability to set, track, and enforce key performance indicators (KPIs). KPIs are widely considered as measures by which businesses evaluate whether their actual performance is in line with their strategic business goals. However, if an organization’s KPIs can’t be easily tracked, quantified, and tied to an organization’s bottom… read more →




Using Appropriate Performance Measurements to Drive Behavior

In today’s world, most businesses have access to a plethora of data. The biggest hurdle is understanding how to use the data to develop insightful metrics that lead to improved decision making and enhanced performance. Many organizations tend to focus on industry benchmarks or generalized operational metrics; however, these metrics are often not specific enough… read more →




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