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Don’t Forget Your Management Operating System

Outdated Process Series Previous articles in this series discussed the challenges of identifying outdated and inefficient processes and what tools are needed to successfully implement business process improvements.  This article will look at one other important component that must be taken into consideration when implementing change:  your Management Operating System. The Importance of Your Management… read more →




Process. System. Behaviour.

Outdated Process Series Every process in an organization should be designed to either add value or to be a necessary part of an activity that adds value; and any process that does neither of these should be changed or eliminated.  Previous articles in this series discussed the challenges of identifying outdated and inefficient processes, and… read more →




Sustaining Process Improvement

Previous articles in this series dealt with the challenges of identifying outdated and inefficient processes, the effects that suboptimal processes have on the profitability and competitive position of a company, as well as some of the tools that can be used to identify and improve those processes.  But what happens once you implement those improvements? … read more →




The Cost of Outdated Processes

An outdated or inefficient process can have a greater impact on an organization than management realizes. Previous articles in this series looked at the challenge of identifying inefficient processes.  This article will discuss the impact on organizations if they don’t make the effort to root inefficiencies out and correct them. Increased Costs One of the… read more →