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Hospital emergency departments are fast-paced environments where physicians and nurses race against time to deliver care to patients. To be effective, hospitals rely on metrics to assess the performance of their emergency departments. One such metric is discharge time which is the time it takes for a patient to be seen and discharged. The discharge… read more →
Optimizing operating rooms is a difficult undertaking because there are so many variables involved, including doctors and staff with myriad responsibilities. It’s hard to know where to start. How do you prioritize tasks and which responsibilities take precedence? Does the process have an actively managed and well supported set of steps? Do all team… read more →
In their work, management consultants use their skills, knowledge, and expertise to enhance management and organizational performance by driving process improvements. The changes they generate and implement bring value to a company through proactive and reactive improvement efforts that can help any organization course-correct its operations and obtain higher standards of performance and efficiency. What… read more →
For healthcare organizations, inventory can be an important and powerful tool for controlling effective equipment management programs and providing better access to, quality of, and utilization of medical devices. Accurately managed inventory can also be used for forecasting, developing budgets, performing risk analysis, risk management and mitigation, developing replacement and disposal practices, maximizing optimal… read more →
When solving problems, management consultants rely on facts; and their most trusted source for facts is numbers. Numbers hold great power because they cannot be disputed. In a consulting engagement, numbers are used at every step. From reviewing a client’s baseline in order to identify business opportunities at the outset, to calculating savings from… read more →
With a core objective of maximizing customer value while minimizing waste, Lean management principles are widely used in most industries, and healthcare is no exception. FOCUS PDCA is a Lean tool developed by the Hospital Corporation of America to specifically address the complex challenges the healthcare industry faces from increasing quality demands and continued pricing pressures. The… read more →
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