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Using Observations to Identify Outdated Processes

The previous issue of the Outdated Process series was dedicated to the challenges inherent in identifying outdated and inefficient processes.   One simple but powerful tool to tackle this challenge is the use of process observations – a systematic exercise where consultants observe a process (or some part of a process) as it is being… read more →




It Pays to be Concise

In the business world, having good writing skills is essential.  Whether you’re a consultant presenting a work summary to a client, a salesperson pitching a new lead, or a team leader submitting a report to your CEO, you need to know how to write in a way that gets your message heard.  You have a… read more →




The Growing Need for Engineers in Management Consulting

Long seen as the domain of professionals with finance and business backgrounds, management consulting is increasingly becoming reliant on people with other specialized skills.  As consulting services continue to widen the spectrum of industries and projects they service, demand for agility and the ability to quickly adapt and learn grows congruently.  Those who went to… read more →




Teamwork – A Coveted Skill for Consultants

Teamwork.   It’s a skill most people have on their resume, but few truly embody. Although every employer views teamwork as a needed skill, some professions depend on it more than others.  In consulting particularly, the ability to work effectively and productively with others – whether it’s colleagues or clients – is one of the top… read more →




Lean Kaizen, Small Steps to Big Change

Originating in Japan’s automotive manufacturing sector, Lean methodology was developed in an effort to increase productivity without incurring costs by minimizing waste.  To make Lean methodology application straightforward, a variety of tools were created to implement this increase in customer value.   These tools included 5S organization, Value Stream Mapping, Focus PDCA, Kanban and Kaizen. Let’s… read more →




Milestone Presentations in Change Management

Change management is one of the most challenging aspects of being a manager. Combine this with the expectation of continuous improvement and a general lack of training for new managers, and it’s no surprise that many change initiatives underperform. As management consultants, one of the complaints we often hear when we’re discussing organizational change is… read more →




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