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Six Sigma – What’s Needed to Succeed

Six Sigma, the popular methodology for process improvement, is a statistical concept that identifies the variation inherent in any process.  By subsequently working to reduce these variations once it defines them, the Six Sigma methodology diminishes the opportunity for error, thus reducing process costs or increasing customer satisfaction. The core objective of Six Sigma is… read more →




Identifying Client Needs

Identifying the needs of a client starting from an initial sales meeting, to the pre-assessment, through the engagement and even the follow-up audit is at the core of the consulting profession.  Truly understanding the needs of someone who is a potential client enables you to sign them on as a client. Continuing to meet a… read more →




Dissecting Trindent’s Values for New Applicants: Perfection with Urgency

Compatibility is key in any type of relationship, including the one you have with your workplace.  The more mutual benefits there are between an employer and an employee, the more potential exists for the relationship to be a successful one.  Therefore, one important factor that applicants should always evaluate is the values of the company… read more →




Using Game Theory to Hire the Right Candidate

All organizations are on a constant lookout for quality candidates to join their team.  Talent acquisition is a time-consuming undertaking, and frequently a time-sensitive one.  To succeed in finding the right people, recruitment managers need to have a robust methodology to find quality candidates within the talent pool they have access to.  At Trindent, we… read more →




Using Observations to Identify Outdated Processes

The previous issue of the Outdated Process series was dedicated to the challenges inherent in identifying outdated and inefficient processes.   One simple but powerful tool to tackle this challenge is the use of process observations – a systematic exercise where consultants observe a process (or some part of a process) as it is being… read more →




It Pays to be Concise

In the business world, having good writing skills is essential.  Whether you’re a consultant presenting a work summary to a client, a salesperson pitching a new lead, or a team leader submitting a report to your CEO, you need to know how to write in a way that gets your message heard.  You have a… read more →




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