One of the key focuses of all our engagements is creating sustainability of implemented changes and achieved operational improvements. In a typical engagement, the last third of…
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It’s often hard to tell just how ‘good’ a supplier is. Supplier Performance Overview Most successful organizations have inward focused metrics in place to measure key variables…
From day-to-day function to strategic competitive advantage 1. Introduction & the Early Days The term “supply chain management” was first introduced in 1982 by Keith…
Jack Welch once commented “My job is not to go to Louisville to pick out loose handles or compressors for refrigerators. My job is people, resources, and ideas.” Human resource is…
Supply chain optimization can be achieved on many levels: strategic (1-5 years), tactical (6-12 months) and operational (several weeks to 6 months). One of the operational areas…
If you work for an insurance company we will make the assumption that you do not own an insurance policy. If not, we suggest you try buying one and then return to this…
We are currently in the communication age. We want to do what we want, when we want it and generally expect to get instant feedback. Customers expect a high level of service at…
One of the world’s leading land-based drilling companies experienced much higher maintenance costs in the USA than elsewhere in its global organization. The client wished to…
The Rise of Borderless Human Capital Globalization, technological advancements, and competitive pressures have fuelled the trend to outsource non-core functions of a company to…
A diverse array of payer guidelines has created new challenges to streamlining processes. U.S. Health Insurance Impacts on Commercial Providers There currently is no standard…
