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Why Your Middle Management is so Desperate for Training

Have you noticed the many articles about “what makes good management” published on LinkedIn every day? Did you ever wonder why so many people thought it was relevant to share third-party tips about good managerial practices with their network? I have wondered about this multiple times, which leads to my next question: how many managers… read more →




Achieving Sustainable Engagement Results

One of the key focuses of all our engagements is creating sustainability of implemented changes and achieved operational improvements.  In a typical engagement, the last third of the engagement’s overall schedule is dedicated to designing and installing tools and behavioral expectations to facilitate sustainable results within the client organization, even after the engagement has concluded…. read more →




Crude Inventory Classifications

Capital can take many forms in a refinery.  One type of capital outlay sometimes overlooked in a casual consideration is the total stock of hydrocarbons stored in tanks, unit fills, line fills, rolling stock (rail storage), and so on.  Larger sized refineries can have anywhere from five to ten million or more barrels on hand… read more →




Crude Prices Increasing the Focus on Hydrocarbon Loss Control

With declining crude prices putting pressure on refineries, we are seeing a larger-than-average number of refineries choosing to shut down operations, especially those with slimmer margins.  What is interesting; however, is that crude demand is remaining relatively constant, and the remaining refineries are showing a consistent volume of crude throughput. These refineries are not; however,… read more →




Potential Growth through Stronger Sales Teams

POP QUIZ.   How much time does your sales force spend actively selling?  5% 17% 19% 29% It may be surprising, but many sales teams only spend 5% of their time actively selling to their company’s current and prospective clients.  The room for both productivity improvement and performance improvement is huge and can be reconciled against… read more →




Cross-Cultural Relationship Building

As globalization continues to eradicate boundaries between businesses, competition accrues and the need to differentiate service offerings becomes increasingly important. The potential success of business partnerships are no longer simply evaluated by the quantitative value associated to the offering, but by the relationship built around the offered service. That being said, understanding the stages of… read more →




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