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An Eye on Gen Y: Designing Effective Training & Development for Millennials

Born between 1982 and 2000, Millennials, also known as Generation Y, are inundating the workplace, currently making up nearly half of the workforce and continuing to grow. With Baby Boomers (born 1946 to 1964) retiring, and Generation X (born early 1960s to 1980) only large enough to fill half the vacancies as they occur, Millennials… read more →

10 Characteristics of a Management Consultant

I have represented Trindent at several recruitment sessions and am always asked a variation of: “What course best prepared you for Management Consulting?”. My short answer is that specific courses do not ultimately lead to success, but rather a combination of soft-skills and a strong work ethic. Digging deeper, successful consultants typically possess the following… read more →

Why “sending a memo” does not bring change

Change management is a hard concept to explain, let alone understand and buy into. And yet, that blurry concept is the very reason why “sending a memo” is simply not enough to make a team durably remove or incorporate a process step to their current procedure(s)… Because, truthfully, the hardest part of the organizational change… read more →

How to Remove the Roadblocks of Feedback Loops

Feedback loops enable us to track our performance and adjust our approach based on that feedback. Read our latest insights to learn the 3 main roadblocks and how to remove them.  

Hospitals and Airports Have More in Common Than You Think

I was talking with the CEO of a hospital last week about the ongoing challenges of delivering high quality of care to an ever-increasing volume of patients, simultaneously being forced to lower costs.  He told me that hospitals are now facing the same challenges that airports have been struggling with for years.  You might think… read more →

The Yellow Brick Road to Active Management

When skilled employees become managers they typically receive leadership training, but what about management training? And there is a difference. The Wizard of Oz is about a young orphaned farm girl that has been dropped in an unexpected situation and suddenly expected to inspire, lead and manage her way out of sticky situations in the… read more →

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