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Asking The Right Questions

Asking Questions is at the core of the work a consultant does.  At its most basic level, a question is a sentence structured and worded in a way that elicits information.  A consultant’s key objective is to understand their client’s situation so that they can expose the underlying problems, come up with solutions, and facilitate… read more →




What is Kanban?

Kanban, the Japanese word for “billboard”, is a visual method for managing work as it flows through a process.  Originally developed to do scheduling in the manufacturing sector, it’s now a Lean management tool being utilized across all industries to visualize and actively manage work in order to optimize productivity. It’s also a common tool… read more →




Refinery Maintenance: Defect Elimination

There is a famous quote, “insanity is doing the same thing over and over again but expecting different results.”  By this definition, it is senseless for a refinery to all allow major equipment to fail the same way multiple times.  These types of failures can lead to expensive production stoppages and result in unplanned overtime,… read more →




Working Losses And Controls That Boosts Your Bottom Line

For a long time, the realities of the Oil & Gas industry could be summed up in one word – unpredictability.  Recent events in the oil market have once again proven how volatile the industry is.   In this environment, every stream of financial benefit into the bottom line gives oil & gas companies an… read more →




The Tenets of Process (Re-)Design

Trindent’s approach to profit improvement is based on solving complex problems, where we drive improvements in three key areas: Process, which refers to the way things are done; Systems, the tools used to manage a business; and Behaviors, the actions taken based on information provided by the System. This article will focus on processes, which… read more →




Dissecting Trindent’s Values for New Applicants – Character Before Skill

Think of your next job as an investment.  When you invest in something, you first want to make sure the asset meets whatever criteria you define as a “good fit” – whether it’s the level of risk, or the rate of return, or some other factor.   Throughout your career, the same methodology should apply when… read more →




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