Behaviors can be classified into two groups: productive and unproductive, and they can respectively either increase or decrease performance within an organization. Furthermore, behaviors allow us to have insights into personal values and beliefs, culture, and individual performance. Behaviors can be changed if willed, and the Antecedent-Behaviour-Consequence (ABC) model is a tool that can help… read more →
In today’s world, most businesses have access to a plethora of data. The biggest hurdle is understanding how to use the data to develop insightful metrics that lead to improved decision making and enhanced performance. Many organizations tend to focus on industry benchmarks or generalized operational metrics; however, these metrics are often not specific enough… read more →