Diversified

Trindent understands the complexities of working with multi-line businesses. We look for practical ways to grow revenues, and minimize costs. We work to engineer change across business unit lines and unlock the value of recent mergers or acquisitions. Functioning as a turnaround consultant in the true sense, we focus on aligning the fundamental processes, tools and behaviors needed for competitive advantage. Read More about Engaging Trindent>>

DIVERSIFIED INDUSTRIES

Trindent focuses on delivering value to vertically-integrated, privately-held companies, or companies that manage multiple business units in unrelated industries.

Trindent engagements are designed to unlock the value in multi-line businesses, by integrating and aligning key business unit strategies, processes, tools and behaviors.

1. Strategy - Trindent will help you develop an approach that links the expectations of your customer base to your front-line employees. We will then custom-build the processes, tools and management behavioral models that will allow you to make this strategy a reality.

2. Process - Key service and installation processes will be mapped out and critiqued as a collaborative exercise. We will then remove barriers to performance, operational constraints, and proceed to free up lost time for additional calls and value-added activities.

3. Tools - We will custom-design a set of tools to track key volume and performance metrics and provide your management team with custom-built, critical business intelligence tools that work in real-time, identifying opportunities to improve customer retention.

4. Management - Experience tells us that effective management behaviors and reward alignment ensures that gains are sustained and continuously improved upon. All of our tools are non-proprietary, and we make great efforts to coach and ensure sustainability.